Legal

Privacy Policy

Last updated

June 1, 2026

This Privacy Policy describes how Eden Trips LLC (“Eden Trips”, “we”, “us” or “our”) collects, uses and shares information about you when you visit our website eden-trips.com, book a trip, or interact with us in any other way. By using our services, you accept the practices described in this policy.

01 Introduction

Eden Trips LLC is a travel company incorporated in the State of Wyoming, United States, that organizes international group travel experiences in nature. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this policy or our practices, you can contact us at info@eden-trips.com.

This Privacy Policy applies to all information collected through our website and any related services, sales or communications.

02 Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

Full name, email address, phone number and mailing address
Passport details and date of birth (required for international travel bookings)
Payment and billing information (processed securely through third-party payment processors)
Emergency contact details
Health conditions, dietary restrictions or special needs you voluntarily share with us
Travel preferences and special requests
Any communications you send us, including messages via email, WhatsApp, Instagram DM or any other channel through which you contact us

Information Collected Automatically

IP address, browser type, operating system and device identifiers
Pages visited, links clicked and time spent on the site
Referral URL
Cookie and tracking technology data (see Section 5)

03 How We Use Your Information

We use the information collected to:

Process and manage your bookings and travel requests
Communicate with you about your trip, including confirmations, updates and changes
Process payments and prevent fraudulent transactions
Comply with legal obligations, including immigration and customs requirements associated with international travel
Send you promotional communications (only with your consent, with the option to unsubscribe at any time)
Improve our website, services and customer experience
Respond to your inquiries and provide customer support
Protect the safety of our travelers and the Eden Trips team

We will not use your personal information for purposes other than those described here without your explicit consent.

04 Data Sharing

We may share your personal information in the following circumstances:

Travel service providers: Hotels, local operators and other service providers necessary to carry out your booking. These third parties receive only the information strictly necessary to provide their services.
Payment processors: Third parties that securely handle billing transactions, including Stripe.
Analytics and marketing platforms: We use Google Analytics to understand website behavior, and Meta Pixel and TikTok Pixel to measure the effectiveness of our advertising campaigns and show relevant content to interested audiences. These platforms may collect anonymized behavioral data through cookies and similar technologies.
Legal and regulatory compliance: Government authorities, immigration officials and law enforcement when required by law.
Business operations: Service providers that support our operations (hosting, email, CRM), under strict confidentiality obligations.
Business transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

05 Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. Cookies are small text files stored on your device that help us recognize you, remember your preferences and understand how you interact with the site.

We use the following types of cookies:

Essential cookies: Necessary for the site to function. These cannot be disabled.
Analytics cookies: Help us understand user behavior and improve site performance. We use Google Analytics for this purpose.
Marketing cookies: Used to display relevant advertising and measure campaign effectiveness. We use Meta Pixel (Facebook/Instagram) and TikTok Pixel to track conversions and show personalized ads to people who have visited our site or interacted with our content.

You can manage cookie preferences from your browser settings. Disabling certain cookies may affect site functionality. You may also opt out of personalized advertising through the settings on Facebook, Instagram and TikTok directly.

06 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer period. In particular:

Booking and transaction records are retained for a minimum of 7 years for accounting and tax purposes.
Marketing data is retained until you unsubscribe or request its deletion.
Correspondence records are retained for up to 3 years.

When your data is no longer needed, we will securely delete or anonymize it.

07 Your Rights

Depending on your place of residence, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Marketing opt-out: Unsubscribe from promotional communications at any time.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to certain types of processing, including profiling.

To exercise any of these rights, contact us at info@eden-trips.com. We will respond to your request within 30 days.

California residents: If you reside in California (USA), you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.

08 Minors

Our services are not directed to persons under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will take steps to delete that information.

09 International Data Transfers

As a company that organizes international travel, your information may be transferred to and processed in countries other than your own, including the United States and the destination countries of each trip. These countries may have different data protection laws than your jurisdiction.

Where applicable, we implement appropriate safeguards to protect your information during international transfers, including contractual clauses with our service providers.

10 Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. These measures include SSL encryption, restricted access controls and periodic security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

11 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the new policy on this page with an updated “Last updated” date. We recommend reviewing this policy periodically.

Continued use of our services after any modification constitutes acceptance of the updated policy.

12 Contact

If you have questions, concerns or requests related to this Privacy Policy or our practices, contact us:

Eden Trips LLC

State of Wyoming, United States

Email: info@eden-trips.com

Website: eden-trips.com